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Whether you have a project in mind, a question about our services, or just want to say hello – we're here to help. Reach out and let's start a conversation.
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Remote Worldwide
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Common Questions
What's your typical project timeline?
WordPress sites: 3-6 weeks. Custom web apps: 6-12 weeks. SaaS MVPs: 8-16 weeks. Enterprise projects: 3-6 months. We provide exact timelines in our proposal after understanding your specific requirements. Rush delivery available for +25% on most projects.
How do you handle project communication?
You'll get a dedicated Slack channel for async communication (response within 2 hours during business hours), weekly 30-minute video standups every Friday, real-time access to our Linear board for task tracking, and a staging URL updated after each sprint. We believe over-communication beats under-communication.
Do you offer ongoing support after launch?
Absolutely. We offer three support tiers: Essential ($500/mo) covers security updates and bug fixes. Growth ($1,500/mo) adds feature development and performance monitoring. Enterprise (custom) includes dedicated hours and 24/7 emergency support. All clients get 30 days of free support post-launch.
What's your payment structure?
We use milestone-based billing: 30% to start, 40% at midpoint demo, 30% upon delivery. We accept wire transfer, PayPal, and Stripe. For projects over $25K, we can discuss monthly billing. All quotes are fixed-price—no surprise invoices.
Do you work with startups or just enterprises?
Both! About 60% of our clients are funded startups (Seed to Series B), 30% are established SMBs, and 10% are enterprise clients. We've helped bootstrap founders launch MVPs for $10K, and we've built $100K+ platforms for Fortune 500 companies. If you have a clear vision, we can help.
What if we're not happy with the work?
We offer unlimited revisions within scope during development. If after the first sprint you're not satisfied with our work, we'll refund the initial deposit minus time spent (documented hourly). In 8 years, we've had exactly 2 clients use this guarantee—our 100% satisfaction rate isn't accidental.